My account was frozen this morning and I wouldn't let me do instant transfer or add my...

GetHuman-cornelso's customer service issue with Venmo from June 2018

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The issue in GetHuman-cornelso's own words
My account was frozen this morning and I wouldn't let me do instant transfer or add my bank card. This is after I successfully made * transfers a couple days earlier.*I was trying everything I could think of to fix the issue and in the process I accidentally deleted my account and was given no warning at all that I needed to remove my funds prior. I had $*** in my accout that I needed to trasfered to my card hours ago. However I've spent all morning trying to deal with your extremely unhelpful chat line and useless website and app. Venmo is holding money that belongs to me and won't even provide an emergency phone number to call. To me that is so irresponsible and unacceptable, I need this problem resolved today. *Email: *****@***.com
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Venmo

Customer service issue
Reported by GetHuman-cornelso
Jun 9th, 2018 - a yr ago
I have an issue with Venmo too
Not resolved
Seen by 6 customers so far
Similar issue to 221 others
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Items needed
Name on account
Phone number on account
Email address on account
Billing address
Last 4 digits of SSN
Timeline
GetHuman-cornelso started working on this issue
Jun 9th, 2018 8:28pm