I sent money to a person on venmo but i meant to hit 'pay'. Unfortunately another butto...

GetHuman-debjarsk's customer service issue with Venmo from June 2018

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The issue in GetHuman-debjarsk's own words
I sent money to a person on venmo but i meant to hit 'pay'. Unfortunately another button for a setting is dangerously close. This person has owed me $**** for almost a year and I tried desperately to stop the payment. The bank stopped it but venmo won't get involved and now says I owe them the money. I don't want my credit to be destroyed by them. This woman is a scam artist and only lies. She's saying she doesn't see it that her account is locked (probably because she has a bad account and is a mess). Venmo says if the money went thru it's an active account. Not sure what to do. Any help would be appreciated.
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Venmo

Customer service issue
Reported by GetHuman-debjarsk
Jun 5th, 2018 - a yr ago
I have an issue with Venmo too
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Seen by 10 customers so far
Similar issue to 319 others
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Items needed
Name on account
Phone number on account
Email address on account
Billing address
Last 4 digits of SSN
Timeline
GetHuman-debjarsk started working on this issue
Jun 5th, 2018 4:37pm
GetHuman-debjarsk indicated the issue is not fixed yet.
Jun 5th, 2018 4:39pm