I'm trying to send my friend money and it says my account is locked and to log onto my...

GetHuman-majam's customer service issue with Venmo from June 2018

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The issue in GetHuman-majam's own words
I'm trying to send my friend money and it says my account is locked and to log onto my banks site. I did, and I called my bank and there is NO lock on my account.
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Venmo

Customer service issue
Reported by GetHuman-majam
Jun 3rd, 2018 - a yr ago
I have an issue with Venmo too
Fixed
Seen by 5 customers so far
Similar issue to 269 others
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Items needed
Name on account
Phone number on account
Email address on account
Billing address
Last 4 digits of SSN
Timeline
GetHuman-majam started working on this issue
Jun 3rd, 2018 11:21pm
GetHuman-majam indicated the issue is not fixed yet.
Jun 7th, 2018 10:44pm
GetHuman-majam indicated the issue is not fixed yet.
Jun 7th, 2018 10:44pm