I been tried to make payment but App state my bank connetion is lost can you tell what...

GetHuman-francosa's Account issues with Venmo from April 2018

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Help with my Venmo issue
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Name on account, Phone number on account, Email address on account, Billing address, and Last 4 digits of SSN
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The issue and preferred resolution, in GetHuman-francosa's own words:
I been tried to make payment but App state my bank connetion is lost can you tell what that means thanks
I trust that Venmo will make this right and come up with a resolution that is fair.
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Venmo

Account issues
Reported by GetHuman-francosa
Apr 28th, 2018 - 3 mons ago
I have an issue with Venmo too
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Seen by 2 customers so far
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GetHuman-francosa started working on this issue
Apr 28th 1:13pm