I clicked on my schwab account but money was sent to a closed citibank account.

GetHuman629505's customer service issue with Venmo from April 2018

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Help with my Venmo issue
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Name on account, Phone number on account, Email address on account, Billing address, and Last 4 digits of SSN
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The issue in GetHuman629505's own words
The problem: I clicked on my schwab account but money was sent to a closed citibank account.
GetHuman629505 did not yet indicate what Venmo should do to make this right.
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Venmo

Customer service issue
Reported by GetHuman629505
Apr 25th, 2018 - 5 mons ago
I have an issue with Venmo too
Not resolved
Seen by 1 customer so far
Similar issue to 1041 others
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Timeline
GetHuman629505 started working on this issue
Apr 25th 10:50pm