Made an account ** years ago, connected bank account to that. *Lost the information to...

GetHuman-svensond's Account issues with Venmo from April 2018

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Help with my Venmo issue
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Name on account, Phone number on account, Email address on account, Billing address, and Last 4 digits of SSN
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The issue and preferred resolution, in GetHuman-svensond's own words:
Made an account ** years ago, connected bank account to that. *Lost the information to that account and made a second account, which now has money in it, but I can’t transfer funds to my bank account or card because they are connected to previous account.
I trust that Venmo will make this right and come up with a resolution that is fair.
Help with my Venmo issue
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Venmo

Account issues
Reported by GetHuman-svensond
Apr 25th, 2018 - 3 mons ago
I have an issue with Venmo too
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Seen by 3 customers so far
Similar issue to 572 others
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Timeline
GetHuman-svensond started working on this issue
Apr 25th 4:40pm