After resetting my p***word it wanted me to verify a phone number that was not mine and...

GetHuman601310's Account issues with Venmo from April 2018

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1 following
Help with my Venmo issue
Before contacting them, items GetHuman601310 may need:
Name on account, Phone number on account, Email address on account, Billing address, and Last 4 digits of SSN
GetHuman601310's next move: call Venmo.
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The issue and preferred resolution, in GetHuman601310's own words:
Log in ... After resetting my p***word it wanted me to verify a phone number that was not mine and i did not recognize, the only option was to send the code but i did not want to send a code to a phone number i do not know
I trust that Venmo will make this right and come up with a resolution that is fair.
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Venmo

Account issues
Reported by GetHuman601310
Apr 16th, 2018 - 3 mons ago
I have an issue with Venmo too
Not resolved
Seen by 3 customers so far
Similar issue to 565 others
1 customer following this
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Timeline
GetHuman601310 started working on this issue
Apr 16th 8:35pm