Sent money to someone who cannot retrieve it. Want to cancel transaction

GetHuman-ralphmal's Account issues with Venmo from April 2018

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The issue and preferred resolution, in GetHuman-ralphmal's own words:
I was trying to do something, and ran into a problem.
Sent money to someone who cannot retrieve it. Want to cancel transaction
I trust that Venmo will make this right and come up with a resolution that is fair.
Help with my Venmo issue
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Venmo

Account issues
Reported by GetHuman-ralphmal
Apr 19th, 2018 - 3 mons ago
I have an issue with Venmo too
Not resolved
Seen by 3 customers so far
Similar issue to 588 others
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Items needed
Name on account
Phone number on account
Email address on account
Billing address
Last 4 digits of SSN
Timeline
GetHuman-ralphmal started working on this issue
Apr 19th 1:21am