To recover your account, use your email address to reset your password but be sure you have the spelling correct. The best thing you can do is try to reset the password by clicking "Forgot Password" under the login then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-ralphmal's own words
I was trying to do something, and ran into a problem.
Sent money to someone who cannot retrieve it. Want to cancel transaction
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