Sent money to someone who cannot retrieve it. Want to cancel transaction

GetHuman-ralphmal's Account issues with Venmo from April 2018

6122 similar
0 following
Help with my Venmo issue
First: share to improve GetHuman-ralphmal's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ralphmal's next move: call Venmo.
The best way to get your problem resolved is to tap the button below to start calling Venmo. We will check on you later to see if it's fixed or needs to be escalated.
Top Tip from another customer
To recover your account, use your email address to reset your password but be sure you have the spelling correct. The best thing you can do is try to reset the password by clicking "Forgot Password" under the login then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-ralphmal's own words
I was trying to do something, and ran into a problem.
Sent money to someone who cannot retrieve it. Want to cancel transaction
GetHuman-ralphmal did not yet indicate what Venmo should do to make this right.
I have an issue with Venmo too
How GetHuman-ralphmal fixed the problem
We are waiting for GetHuman-ralphmal to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Venmo's attention and get better help faster. Tap below to get started.
Having Venmo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ralphmal fixes it.
This email address isn't valid


Account issues
Reported by GetHuman-ralphmal
Apr 19th, 2018 - a yr ago
I have an issue with Venmo too
Not resolved
Seen by 8 customers so far
Similar issue to 6122 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Phone number on account
Email address on account
Billing address
Last 4 digits of SSN
GetHuman-ralphmal started working on this issue
Apr 19th, 2018 1:21am