Hello, I’ve recently bought your new suade fuzzy pink*cream platoform slip on vans, and...

GetHuman-lexiw's customer service issue with Vans from November 2018

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The issue in GetHuman-lexiw's own words
Hello, I’ve recently bought your new suade fuzzy pink*cream platoform slip on vans, and I have never had problems with Vans before, I have about ** different pair of them in old schools, classics, high tops and slip ons, but for some reason these have already started to split on the seam on both shoes (one worse than the other), i’m in college and take very good care of my shoes and even have vans cleaner, but these shoes have broke already and i’m afraid if i keep wearing them, it’s going to bust. i was wondering if these shoes have had a recall? or if anyone else has had this problem or how to fix it. thanks so much! this won’t let me provide a picture but i do have pictures if you would like to see what i’m talking about

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Customer service issue
Reported by GetHuman-lexiw
Nov 8th, 2018 - 4 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 132 others
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GetHuman-lexiw started working on this issue
Nov 8th, 2018 3:34pm