I purchased a MyVanilla card and I loaded $** onto the card. Now I can't use my card. S...
GetHuman5884933's customer service issue with Vanilla Visa Card from March 2021
Help with my Vanilla Visa Card issue
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Account holder name, Billing address, Date of birth, Last 4 digits of Social Security Number, Last 4 digits of card, Email address, and Phone number
The issue in GetHuman5884933's own words
I purchased a MyVanilla card and I loaded $** onto the card. Now I can't use my card. Someone must have used a different username but I have no access to my card that I purchased.**Card number****** **** **** *****Expiration date*** * ***CVV ****Balance amount $****I've yet to find somebody who can help me I keep getting transferred out data I'm at the wrong spot and nobody seems to know who I need to talk to or to get this fixed. Really dissatisfied with customer service.*I have the proof did I purchased it because I have the receipt and the activation receipt and a copy of the card front and back.**Veronica Gonzales
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