$*** debited without my consent

GetHuman-dyerange's Refund a Charge issue with Vanilla Visa Card from March 2021

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The issue in GetHuman-dyerange's own words
Purchase * items totaled at $**. Instead was charged $*** ... I purchased a speaker and accessories which totaled out at $**.** when I got home and checked my account it displayed a transaction in the amount of $***.**. $*** was debited without my consent or knowledge. I'd like to be refunded or credited immediately because I have a bill past due
I'm unable to pay a important bill which is past due now
I want my account to be credited for the $*** I mentioned
I've used my card responsibly
Tried calling without and luck
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Vanilla Visa Card

Vanilla prepaid visa
Refund a Charge issue
Reported by GetHuman-dyerange
Mar 20th, 2021 - 2 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 1762 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security Number
Last 4 digits of card
Email address
Phone number


GetHuman-dyerange started working on this issue
Mar 20th 7:48pm
GetHuman-dyerange indicated the issue is not fixed yet.
Mar 20th 7:52pm
GetHuman-dyerange indicated the issue is not fixed yet.
Mar 20th 7:53pm
GetHuman-dyerange indicated the issue is not fixed yet.
Mar 20th 7:58pm