I am having economic stimulus payment deposited on MyVanilla card and it says it was se...

GetHuman-terialou's customer service issue with Vanilla Visa Card from May 2020

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The issue in GetHuman-terialou's own words
I am having economic stimulus payment deposited on MyVanilla card and it says it was sent to the bank April **th (which is my vanilla routing and account number which I have triple checked) And it is not showing on my card balance. We had two of them deposited and one did go on but the other has not. It says to contact the bank if the funds aren’t showing so I need to speak with someone at MyVanilla and figure out where this money is. Thanks

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Vanilla Visa Card

Customer service issue
Reported by GetHuman-terialou
May 2nd, 2020 - 10 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 1251 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security Number
Last 4 digits of card
Email address
Phone number

Timeline

GetHuman-terialou started working on this issue
May 2nd, 2020 3:23am

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