I purchased a visa vanilla gift card a few days ago. They activated it at the register...
GetHuman-lineskie's Account Setup issue with Vanilla Visa Card from December 2019
Help with my Vanilla Visa Card issue
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Account holder name, Billing address, Date of birth, Last 4 digits of Social Security Number, Last 4 digits of card, Email address, and Phone number
The issue in GetHuman-lineskie's own words
I purchased a visa vanilla gift card a few days ago. They activated it at the register correctly, it was supposed to be working without me having to activate anything. So I tried to make a purchase and it was declined. The store couldn’t do anything about it because it wasn’t an issue on their end, everything processed correctly with the gift card purchase. **So, I tried to log onto the vanilla card website and kept getting an error message that it was an invalid card number. **Then I called customer service and every time I gave them my card number, it also said invalid. I was left on hold for an hour without being able to speak to anyone.**What am I supposed to do?
GetHuman-lineskie did not yet indicate what Vanilla Visa Card should do to make this right.
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