I purchased a visa vanilla gift card a few days ago. They activated it at the register...

GetHuman-lineskie's Account Setup issue with Vanilla Visa Card from December 2019

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The issue in GetHuman-lineskie's own words
I purchased a visa vanilla gift card a few days ago. They activated it at the register correctly, it was supposed to be working without me having to activate anything. So I tried to make a purchase and it was declined. The store couldn’t do anything about it because it wasn’t an issue on their end, everything processed correctly with the gift card purchase. **So, I tried to log onto the vanilla card website and kept getting an error message that it was an invalid card number. **Then I called customer service and every time I gave them my card number, it also said invalid. I was left on hold for an hour without being able to speak to anyone.**What am I supposed to do?

GetHuman-lineskie did not yet indicate what Vanilla Visa Card should do to make this right.

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How Do I Register My My Vanilla Prepaid Card?How Do I Recover Access to My Vanilla Visa Card?
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Vanilla Visa Card

Account Setup issue
Reported by GetHuman-lineskie
Dec 28th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 733 others
0 customers following this

Timeline

GetHuman-lineskie started working on this issue
Dec 28th, 2019 8:20pm

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