Before contacting them, items GetHuman-manugal may need:
Account holder name, Billing address, Date of birth, Last 4 digits of Social Security Number, Last 4 digits of card, Email address, and Phone number
The issue in GetHuman-manugal's own words
I bought a myvanillacard and loaded ** dollars at a cvs. When i tried to use it didn't work so i reallized i have to activate it and i need a social security number for that, which i don't have cause i'm a tourist. *The second problem was when i reallized that the last * numbers of the card, don't match with the last * numbers from the cvs receipt. *So first i can't activate my card which is never told before buying it that i need a social security number, and second they loaded the ** dollars in a wrong card number! I hope they can contact me soon
GetHuman-manugal did not yet indicate what Vanilla Visa Card should do to make this right.
I have an issue with Vanilla Visa Card too
How GetHuman-manugal fixed the problem
We are waiting for GetHuman-manugal to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.