****s of fees paid from my business conducted with my vanilla over many years.

GetHuman-biznizan's customer service issue with Vanilla Visa Card from November 2018

Help with my Vanilla Visa Card issue
The issue in GetHuman-biznizan's own words
I was charged an international fee a check balance insufficient funds withdrawal fee and reloading fee yesterday that I'm aware of plus all the fees that my wife racked up using it yesterday I spoke with the customer rep an hour ago and she gave me false information on how much the fees were and why they were imposed today I took out $** out of ATM and was charged $**. The false information that I was given earlier permits a liability of ripping off customers. It says in the cardholder agreement I am eligible * the reloaded amount or any amount that was wrongly charged. In the least amount the false fees that were charge need to be refunded today. The previous representitive I called who lied and got so upset with me and rude she began to speak Spanish. She told my ** year old mother to go die. I might not of translated that right but she was recorded and said she knew. **
I need my money before l die and I will sue if I have to.
Refunding my last deposit because your company is proof that good things don't happen to loyal, respectful, spiritual customers by your company.
* years I have been a costumer and I'm done.
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Vanilla Visa Card

The prepaid debit card to make tracking expensis easier, which ended up the complete oppisite
Customer service issue
Reported by GetHuman-biznizan
Nov 2nd, 2018 - a mon ago
I have an issue with Vanilla Visa Card too
Fixed
Seen by 5 customers so far
Similar issue to 343 others
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Timeline
GetHuman-biznizan started working on this issue
Nov 2nd 4:16pm
GetHuman-biznizan indicated the issue is not fixed yet.
Nov 2nd 4:17pm
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Nov 2nd 4:18pm