I bought a Vinilla visa gift card bc I don't have a bank account and needed to make pur...

GetHuman-thewrapp's customer service issue with Vanilla Visa Card from October 2018

2 views | 298 similar | 0 following
Help with my Vanilla Visa Card issue
First: share to improve GetHuman-thewrapp's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-thewrapp's next move: call Vanilla Visa Card.
The best way to get your problem resolved is to tap the button below to start calling Vanilla Visa Card. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-thewrapp may need:
Account holder name, Billing address, Date of birth, Last 4 digits of Social Security Number, Last 4 digits of card, Email address, and Phone number
The issue in GetHuman-thewrapp's own words
I bought a Vinilla visa gift card bc I don't have a bank account and needed to make purchases online. When I bought it though, I found it that it can only be used once and it costs $* to get one. Customer service got me to the MyVanillaCard site to get a reloadable card but I don't remember the exact day that I filled out the online form so I can't be sure if it's been ** business days or not but I'd like to know when I'll be getting my card. **Also, I saw something about getting a custom card with the picture of my choice on it. When I requested my card I saw nothing about that. I'd like to know how that works, what it costs, where to go to get it and how often you're allowed to change to change the picture along with how else it can be customized. **Thank you very much for time. I appreciate your help and look forward to hearing bank from you.**Thank you,*Annie Scornavacca

GetHuman-thewrapp did not yet indicate what Vanilla Visa Card should do to make this right.

How GetHuman-thewrapp fixed the problem

We are waiting for GetHuman-thewrapp to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Vanilla Visa Card customer problems.
How Do I Register My My Vanilla Prepaid Card?How Do I Recover Access to My Vanilla Visa Card?
Do you have a customer issue as well?
We can help you get Vanilla Visa Card's attention and get better help faster. Tap below to get started.
Having Vanilla Visa Card issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-thewrapp fixes it.
This email address isn't valid

Vanilla Visa Card

Customer service issue
Reported by GetHuman-thewrapp
Oct 22nd, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 298 others
0 customers following this


GetHuman-thewrapp started working on this issue
Oct 22nd, 2018 5:36am

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians