I had put ** dollars on the card initially. When I came home I set it up and activated...

GetHuman1011096's customer service issue with Vanilla Visa Card from August 2018

10 views | 196 similar | 0 following
Help with my Vanilla Visa Card issue
GetHuman1011096's next move: call Vanilla Visa Card.
The best way to get your problem resolved is to tap the button below to start calling Vanilla Visa Card. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman1011096's own words
I had put ** dollars on the card initially. When I came home I set it up and activated it online. It was for my phone bill for my phone that I was using. Well needless to say the phone went off **** that night . Well i did everything on the phone side set it up and it said declined. Well i thought I had entered the info wrong and re did the application..well it also failed. Well then I call your company to t*ll them the issue and they say active and use it.. Well needless to say I never knew u needed to go to store to activate the card.. being your rep told me to go back on and resubmit I did.. Well after a few more attempts nothing Again.. now phones off no phone at all.. So I am mad as **** at this point. Well needless to say I called and now rep says * balance.. wtf did I buy your card to give it all back to u as a donation.. look I need to speak with manager owner of company.. whatever steps we need to Take to get that money back on card.i did spend like ** bucks at store which I am not looking to get reemberssed for.. I am on the other hand the ** ** that was left on the card and gotten eaten up with declined charges.. please can we resolove these matgers asap i will greatly appriciate it

GetHuman1011096 did not yet indicate what Vanilla Visa Card should do to make this right.

How GetHuman1011096 fixed the problem

We are waiting for GetHuman1011096 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Vanilla Visa Card customer problems.
How Do I Register My My Vanilla Prepaid Card?How Do I Recover Access to My Vanilla Visa Card?
Do you have a customer issue as well?
We can help you get Vanilla Visa Card's attention and get better help faster. Tap below to get started.
Having Vanilla Visa Card issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1011096 fixes it.
This email address isn't valid

Vanilla Visa Card

Customer service issue
Reported by GetHuman1011096
Aug 27th, 2018 - 3 years ago
Fixed
Seen by 10 customers so far
Similar issue to 196 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security Number
Last 4 digits of card
Email address
Phone number

Timeline

GetHuman1011096 started working on this issue
Aug 27th, 2018 4:21pm
GetHuman1011096 indicated the issue is not fixed yet.
Aug 27th, 2018 4:21pm
GetHuman1011096 indicated the issue is not fixed yet.
Aug 28th, 2018 9:38pm
GetHuman1011096 indicated the issue is not fixed yet.
Aug 30th, 2018 12:41am
GetHuman1011096 indicated the issue is not fixed yet.
Aug 31st, 2018 7:09pm
GetHuman1011096 indicated the issue is not fixed yet.
Aug 31st, 2018 7:13pm

Change of Address? Free Concierge.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians