Can I use a different prepaid card to load this one after I pay cash

GetHuman-deanmaru's customer service issue with Vanilla Visa Card from June 2018

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The issue in GetHuman-deanmaru's own words
The problem: Can I use a different prepaid card to load this one after I pay cash
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Vanilla Visa Card

Customer service issue
Reported by GetHuman-deanmaru
Jun 25th, 2018 - 5 mons ago
I have an issue with Vanilla Visa Card too
Not resolved
Seen by 3 customers so far
Similar issue to 69 others
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security Number
Last 4 digits of card
Email address
Phone number
Timeline
GetHuman-deanmaru started working on this issue
Jun 25th 2:51pm