I gave as a gift and it won't activate and the store I bought it from said to contact y...

GetHuman622420's customer service issue with Vanilla Visa Card from April 2018

Help with my Vanilla Visa Card issue
The issue in GetHuman622420's own words
I gave as a gift and it won't activate and the store I bought it from said to contact you! Which is freakin impossible to get a hold of. I purchased for my Moms bday so I had to give her another $** since the $** I spent on your ridiculous card doesn't work! Do i need to call the Better Business Bureau or do you actually respond? My email is *****@***.com I will also have to give my stressful feedback on fb! It's taking way too much time trying to deal with this!
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Vanilla Visa Card

I bought your gift card at the Smiths in draper Utah for $** and won't activate!!!!
Customer service issue
Reported by GetHuman622420
Apr 23rd, 2018 - 7 mons ago
I have an issue with Vanilla Visa Card too
Not resolved
Seen by 6 customers so far
Similar issue to 398 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security Number
Last 4 digits of card
Email address
Phone number
Timeline
GetHuman622420 started working on this issue
Apr 23rd 7:17pm
GetHuman622420 indicated the issue is not fixed yet.
Apr 23rd 8:21pm
GetHuman622420 indicated the issue is not fixed yet.
Apr 26th 8:30pm
GetHuman622420 indicated the issue is not fixed yet.
May 3rd 3:41am