Hello I purchased a vanilla gift card a couple months ago and I still can’t use it

GetHuman-breeg's customer service issue with Vanilla Gift Card from August 2018

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The issue in GetHuman-breeg's own words
The problem: Hello I purchased a vanilla gift card a couple months ago and I still can’t use it
GetHuman-breeg did not yet indicate what Vanilla Gift Card should do to make this right.
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Vanilla Gift Card

Customer service issue
Reported by GetHuman-breeg
Aug 22nd, 2018 - 3 mons ago
I have an issue with Vanilla Gift Card too
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Seen by 2 customers so far
Similar issue to 131 others
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GetHuman-breeg started working on this issue
Aug 22nd 8:16am