To whom it may concern, I have called in two days now about my card being hacked someon...

GetHuman-sffaithh's customer service issue with Vanilla Gift Card from June 2018

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The issue in GetHuman-sffaithh's own words
To whom it may concern, I have called in two days now about my card being hacked someone stole all my money and bought something from amazon on Monday. I was told it takes ** hours for an email to be sent to me that was monday today I was told again **hours it will take. Granted the first time my email address was documented incorrectly* However today the young lady corrected it, so I'm not understanding why the email was not sent about the dispute. I will greatly appreciate it that the email is sent. I have my ticket information for the form. Thank You
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Vanilla Gift Card

Customer service issue
Reported by GetHuman-sffaithh
Jun 28th, 2018 - a yr ago
I have an issue with Vanilla Gift Card too
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GetHuman-sffaithh started working on this issue
Jun 28th, 2018 5:26am
GetHuman-sffaithh shared this issue with others over email
Jun 28th, 2018 5:28am
GetHuman-sffaithh indicated the issue is not fixed yet.
Jun 29th, 2018 6:32am