I call Vanguard. and I am placed on hold for an unacceptable amount of time. Yesterday...

GetHuman5438337's customer service issue with Vanguard from January 2021

Help with my Vanguard issue
The issue in GetHuman5438337's own words
I call Vanguard. and I am placed on hold for an unacceptable amount of time. Yesterday I was on hold for ** minutes and finally gave up without speaking to a representative

GetHuman5438337 did not yet indicate what Vanguard should do to make this right.

How GetHuman5438337 fixed the problem
Contact Get Human. They were very helpful in getting a rep from Vanguard to call me back!
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Vanguard

Customer service issue
Reported by GetHuman5438337
Jan 12th, 2021 - 3 months ago
Fixed
GetHuman5438337 shared how to fix
Seen by 3 customers so far
Similar issue to 507 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number

Timeline

GetHuman5438337 started working on this issue
Jan 12th 1:47pm
GetHuman5438337 confirmed the issue is fixed. Hooray!
Jan 12th 8:13pm

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