For a month Vanguard has locked my online access to my account. I have hearing difficu...

GetHuman5501923's customer service issue with Vanguard from November 2020

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The issue in GetHuman5501923's own words
For a month Vanguard has locked my online access to my account. I have hearing difficulty and cannot use a phone. Vanguard has offered solutions that don't work but has not given the reasons. I'd like it to fix my account so I can access.

GetHuman5501923 did not yet indicate what Vanguard should do to make this right.

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Vanguard

Customer service issue
Reported by GetHuman5501923
Nov 29th, 2020 - 6 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 455 others
0 customers following this

Timeline

GetHuman5501923 started working on this issue
Nov 29th, 2020 12:08am

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