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Valve Software Customer Service

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Valve Software.

What are Steam trading cards and how do they work? Steam trading cards are collectible virtual cards that can be earned by playing games on the Steam platform, developed by Valve Software. To obtain trading cards, players must play eligible games that support the trading card system. While playing, players earn "drops," which are random card rewards. Once a full set of cards is collected, they can be crafted into a badge, granting exclusive benefits like profile backgrounds, emoticons, and sometimes even in-game items. Additionally, players can acquire additional cards by purchasing them from the Steam Community Market or by trading with other users. The trading card system encourages community engagement, allows players to personalize their Steam profiles, and creates a market for collectors and traders within the Steam ecosystem.... Read more

What are Steam achievements and how do I earn them? Steam achievements are virtual rewards given to players for completing specific tasks or reaching certain milestones in games on Valve's... Read more

Can I use multiple Steam accounts on one computer? Yes, you can indeed use multiple Steam accounts on a single computer. Valve Software allows users the freedom and flexibility to have... Read more

How Do I Appeal a Ban with Valve Software? If Steam has banned you from a Valve Software game, ensure that you have proof of your innocence. Steam needs this to consider your... Read more

How Do I Report a Hacker to Valve Software? If a hacker hacked your account, you'll want to know how to report the hacker to Valve Software. Hackers on Steam are the ultimate... Read more

What Do I Do If My Valve Software Voucher Is Not Working? You should check to ensure the voucher code is correct and activated. Sometimes problems occur when activating a new game or app through... Read more

Can I play my Steam games on different devices? Yes, you can play your Steam games on multiple devices. Valve offers the Steam Play feature, which allows you to access and play your... Read more

There's more!

Click below to show 3 more questions, answers, and complete guides to common Valve Software customer support problems.

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Recent reasons customers contacted Valve Software:

im being robbed of my account

Hello good morning my problem was the following I had my account hacked some time ago a...

My steam account was recently stolen, and I've been trying to contact valve about it fo...

I was a victim of an email gift card scam. I purchased $*** in Steam gift cards and se...

I'm still waiting for an answer. Is that your customer service ??? I'm getting angry. I...

My account was hacked and I have proof this is my account, I cant submit a ticket since...

I need my password reset.*Username: c****Support saids I cannot issue another request...

Dear Valve,*my name is Milan Meszaros, Im from Hungary.*Last days I got the information...

Steam Support seems to be purposely ignoring requests for assistance. phone number...

Yesterday I got hacked and almost lost my account, however using the credit card method...

Hello, before I begin with my ticket, I would like to make a complaint regarding the st...

A person called mayor carol got on my sons account and blocked it. My son Julian has Au...

Hey i’m really sorry for the inconvenience, I contact you because my profile has been p...

My account was accidentally flagged as having faulty, illegal purchases by some discord...

Good day**I have a problem with valve and steam . My Steam ID is *****************. I t...

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Does GetHuman work with Valve Software?

GetHuman does not work with Valve Software's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Valve Software at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Valve Software's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!