Re: Counter-Strike: Global Offensive - I paid for this game for my child and he has bee...

GetHuman-traceec's customer service issue with Valve Software from June 2018

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The issue and preferred resolution, in GetHuman-traceec's own words:
Re: Counter-Strike: Global Offensive - I paid for this game for my child and he has been banned twice so far. Once for stepping away from the game for personal reasons and once because he was, apparently, not playing as well as the other players. We have paid for this game and should be able to play it whenever we want to. What is going on? His username for steam, is Dragonwood*** and the username that shows for the game is Little Bear.
I trust that Valve Software will make this right and come up with a resolution that is fair.
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Valve Software

Customer service issue
Reported by GetHuman-traceec
Jun 5th, 2018 - 18d ago
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GetHuman-traceec started working on this issue
Jun 5th 4:43pm