The payment for the books ordered has been deducted from my account. The books did arri...

GetHuman-bettywco's customer service issue with Valore Books from January 2019

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The issue in GetHuman-bettywco's own words
The payment for the books ordered has been deducted from my account. The books did arrive though no response was given when I inquired about the details of the order. However* the books arrived and now I need to RETURN one of the books for a full refund. My son is having the mailroom repackage and mail it back to the sender. My question is how do you go about handling refunds? *Betty Cook: *****@***.com *Thank you.
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Valore Books

Customer service issue
Reported by GetHuman-bettywco
Jan 15th, 2019 - 9 mons ago
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GetHuman-bettywco started working on this issue
Jan 15th 4:42pm