I tried to order books last for school. The website kept letting me there was a problem...

GetHuman1957609's customer service issue with Valore Books from January 2019

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The issue in GetHuman1957609's own words
I tried to order books last for school. The website kept letting me there was a problem processing the credit card. I called the bank there was no problem with the. I finally had a "chat" with one of your representative and the card was honored. However you have now charged my credit card * times for the books?? If you mailed the books * times I will return * sets of the books. My bank will be notified that should be charged only once of the books in the amount go ***.**. I only got confirmation for * set of books.********
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Valore Books

Customer service issue
Reported by GetHuman1957609
Jan 13th, 2019 - 9 mons ago
I have an issue with Valore Books too
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Seen by 3 customers so far
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Timeline
GetHuman1957609 started working on this issue
Jan 13th 8:12pm