My name is Dr. Ronny Maik Leder, I am a German Scientist and I was working as a PostDoc...

GetHuman-lederro's customer service issue with Valic from March 2019

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The issue in GetHuman-lederro's own words
My name is Dr. Ronny Maik Leder, I am a German Scientist and I was working as a PostDoc for the Florida Museum of Natural History*University of Florida for almost two years from **** to ****. I accepted a job offer by the end of **** in Germany and went back to my home country. I have tried to surrender my VALIC account in **** and again, since nothing happened, in **** to cash out my funds. I applied with the regular paper work Mutual Fund Distribution Request Form. Then I have called VALIC from Germany a couple of times to find out what was going wrong. The phone supervisor told that VALIC will send the cash out check to my home adress in Germany but still nothing happened. How will I get my money back?**Best Dr. Leder
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Valic

Customer service issue
Reported by GetHuman-lederro
Mar 26th, 2019 - a mon ago
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GetHuman-lederro started working on this issue
Mar 26th 7:07pm