My VW credit account is locked and even when I call the number they recommend I can’t g...

GetHuman-jholmber's customer service issue with VW Credit from March 2021

Help with my VW Credit issue
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Before contacting them, items GetHuman-jholmber may need:
Name on account, VIN number, Date of birth, Make and model of vehicle, Email address on account, and Billing address
The issue in GetHuman-jholmber's own words
My VW credit account is locked and even when I call the number they recommend I can’t get someone on the phone to help me retrieve my username and password

GetHuman-jholmber did not yet indicate what VW Credit should do to make this right.

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VW Credit

Customer service issue
Reported by GetHuman-jholmber
Mar 3rd, 2021 - a month ago
Not resolved
Seen by 4 customers so far
Similar issue to 350 others
0 customers following this

Timeline

GetHuman-jholmber started working on this issue
Mar 3rd 4:22pm
GetHuman-jholmber indicated the issue is not fixed yet.
Mar 3rd 8:44pm

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