due to health issues and job issues I cant continue making payments on my car and need...

GetHuman-drbilld's customer service issue with VW Credit from March 2021

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Name on account, VIN number, Date of birth, Make and model of vehicle, Email address on account, and Billing address
The issue in GetHuman-drbilld's own words
due to health issues and job issues I cant continue making payments on my car and need to initiate a voluntary repossession

GetHuman-drbilld did not yet indicate what VW Credit should do to make this right.

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I need to get rid of the car. I cannot continue making payments.I need to register my leased car in a new state and need documents from VW Credit...I can't make a payment because my account info isnt registered with VW credit and...need to talk to VW Credit rep, to call me at (***) ***-****Credit report issue with late payments reported we car payments were in defermentI need VW credit to provide a notarized power of attorney so jc an register my ca...I received a voicemail asking me to call Volkswagen Credit for an urgent matter...
FIX: I called and waited on hold. Your service didn't work for me at all.Necesito reembolso por doble cobro hecho este d*a.*Mi cuenta **********Refinanced vehicle with Trustone Financial on ******* and still have not received...
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VW Credit

Customer service issue
Reported by GetHuman-drbilld
Mar 2nd, 2021 - a month ago
I have an issue with VW Credit too
Not resolved
Seen by 2 customers so far
Similar issue to 350 others
0 customers following this

Timeline

GetHuman-drbilld started working on this issue
Mar 2nd 7:16pm
GetHuman-drbilld indicated the issue is not fixed yet.
Mar 5th 3:17pm

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