**** VW Golf - VIN *BWFL**J**********Purchased ********* from Volkswagen - Autobahn of...

GetHuman-rofarley's I need a lien release issue with VW Credit from August 2019

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The issue in GetHuman-rofarley's own words
**** VW Golf - VIN *BWFL**J**********Purchased ********* from Volkswagen - Autobahn of Fort Worth. Paid off in ** months*No title was ever received after paying off loan.*Volkswagen Credit continues to hold the lien open, even after TEN Years. Why?*I am attempting to sell this car and I do not have a clear title. *First contact for resolution was made on July * with the help of the Sales Manger at Autobahn. Promise of ** to ** hours to sending the releasing letter was made. I never received the letter.**Second Contact was made on July **. Initially could not find original conversation record, but later called back and assured the letter would go out the next day. Again, I never received the letter.**Third Contact was made today, August ** with Alyvia. She stated that the original * letters were sent out. She says another copy will be sent out by FedEx, to arrive on Wednesday, August **. She will be calling me with a tracking number when available.**Maybe this time it will work.

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VW Credit

I need a lien release issue
Reported by GetHuman-rofarley
Aug 13th, 2019 - 3 years ago
Fixed
Seen by 19 customers so far
Similar issue to 441 others
0 customers following this
Items needed
Name on account
VIN number
Date of birth
Make and model of vehicle
Email address on account
Billing address

Timeline

GetHuman-rofarley started working on this issue
Aug 13th, 2019 2:13am
GetHuman-rofarley confirmed the issue is fixed. Hooray!
Aug 19th, 2019 9:26pm

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