I need a lien release for my **** VW rabbit. I had automated payments, which completed...

GetHuman788521's customer service issue with VW Credit from June 2018

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The issue in GetHuman788521's own words
I need a lien release for my **** VW rabbit. I had automated payments, which completed in October, ****. I did not receive the title or other notification, now I'm trying to sell the car and I need the title. I purchased from Tony Volkswagen, Honolulu, Hawaii in October ****.**My name is Brett Lomont*I have an email from VW credit, from October **** saying the last four numbers of my account is: *****I don't have any other account number.
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VW Credit

Customer service issue
Reported by GetHuman788521
Jun 15th, 2018 - 9 mons ago
I have an issue with VW Credit too
Not resolved
Seen by 10 customers so far
Similar issue to 59 others
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Items needed
Name on account
VIN number
Date of birth
Make and model of vehicle
Email address on account
Billing address
Timeline
GetHuman788521 started working on this issue
Jun 15th, 2018 7:46pm