I own a cordless phone with two hand units,* model: LS****-* SN: MT********* * Uses...

GetHuman-heisssom's customer service issue with VTech from November 2018

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The issue in GetHuman-heisssom's own words
I own a cordless phone with two hand units,* model: LS****-* SN: MT********* * Uses Battery type : BT****** * BT******. ** Your online site offered me for a set of two new batteries. The costs was $**.**. ** The ones you sent me were Batteries model number BT****** * BT****** . They are wrong.* They wrong because they do not fit in the phones* do to the shape is shorter, wider then the ones the phone must have. My phones need the replacement batteries for the type BT****** * BT******. ** I work by getting jobs by phone calls. I do not use my cell phone for business purposes. Please help me get the correct batteries for the phone. ** I will respond to emails late in the day as I do not return home until after *:** PM. **Will call Monday **********, therefore, please give me a name of a person to speak with and their extension, a phone number to use, a time for me to use on Monday ********** for my call. ** I do not want money, just the correct batteries for the model phone I have: model: LS****-*, batteries * batteries - one for each phone - BT****** * BT****** . I have no use for the batteries you sent me, once you send me the correct batteries, I will send you these incorrect batteries back to the address you request me too. ** Thank you for the help,* P Webster

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VTech

Customer service issue
Reported by GetHuman-heisssom
Nov 8th, 2018 - 4 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 152 others
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GetHuman-heisssom started working on this issue
Nov 8th, 2018 12:35am