My reservation needs to be cancelled and I need a refund because I had made the reserva...

GetHuman-sbeene's Cancel Booking issue with VRBO from March 2020

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My reservation needs to be cancelled and I need a refund because I had made the reservation (to the Gaslamp Quarter Hotel in San Diego) for a conference which now cancelled due to the novel coronavirus COVID-** outbreak. On your page for the booking, it won't let me cancel and it says the booking is non-refundable. Because this is extenuating circumstances, I would like there to be extenuating consideration given. Please write me back with details. Thanks.

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How Do I Edit My Listing on Vrbo?How Do I Cancel a Listing on Vrbo?How Do I List My Property on Vrbo?How Much Is the Processing Fee with Vrbo?How Do I Get a Refund Through Vrbo?
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VRBO

Cancel Booking issue
Reported by GetHuman-sbeene
Mar 9th, 2020 - 3 years ago
I have an issue with VRBO too
Not resolved
Seen by 19 customers so far
Similar issue to 1202 others
0 customers following this

Timeline

GetHuman-sbeene started working on this issue
Mar 9th, 2020 4:13pm
GetHuman-sbeene indicated the issue is not fixed yet.
Mar 9th, 2020 8:57pm