My reservation needs to be cancelled and I need a refund because I had made the reserva...

GetHuman-sbeene's Cancel Booking issue with VRBO from March 2020

Help with my VRBO issue
First: share to improve GetHuman-sbeene's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-sbeene may need:
Name on the booking, Booking reference, Billing address, and Email address on the account
The issue in GetHuman-sbeene's own words
My reservation needs to be cancelled and I need a refund because I had made the reservation (to the Gaslamp Quarter Hotel in San Diego) for a conference which now cancelled due to the novel coronavirus COVID-** outbreak. On your page for the booking, it won't let me cancel and it says the booking is non-refundable. Because this is extenuating circumstances, I would like there to be extenuating consideration given. Please write me back with details. Thanks.

GetHuman-sbeene did not yet indicate what VRBO should do to make this right.

I have an issue with VRBO too
How GetHuman-sbeene fixed the problem

We are waiting for GetHuman-sbeene to fix the problem and share the solution with the rest of us customers.

Please help with my VRBO issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common VRBO customer problems.
How Much Is the Processing Fee with Vrbo?How Do I Get a Refund Through Vrbo?How Do I Update My Account Info on Vrbo?How Do I Cancel My Booking on Vrbo?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Will the VRBO fee be refunded if I cancel a reservation?I made a reservation on VRBO and used my gmail account. Then I realized that my...
FIX: You are unable to change your email address as that is the address that the p...I need to cancel a VRBO reservation ID HA***W*D . I have been unable to contact...
FIX: I called by phone. I didn't realize that you need the code for the USA befor...I made a reservation yesterday for a property in Tucson (*******). Vrbo sent me a...I made a reservation from Vrbo prior to establishing an account. The management...I need a contact number for vrboI had a reservation but Vrbo called and said it was cancelled I had to make diffe...I need to cancel my booking which is ***% refundable at this date. Reservation nu...Is this the VRBO customer service? I need to request a refund per property owner.I need to cancel a booking for client*will Vrbo waive it*'s commission
Do you have a customer issue as well?
We can help you get VRBO's attention and get better help faster. Tap below to get started.
Having VRBO issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

VRBO

Cancel Booking issue
Reported by GetHuman-sbeene
Mar 9th, 2020 - a year ago
I have an issue with VRBO too
Not resolved
Seen by 9 customers so far
Similar issue to 1202 others
0 customers following this

Timeline

GetHuman-sbeene started working on this issue
Mar 9th, 2020 4:13pm
GetHuman-sbeene indicated the issue is not fixed yet.
Mar 9th, 2020 8:57pm