My reservation needs to be cancelled and I need a refund because I had made the reserva...

GetHuman-sbeene's Cancel Booking issue with VRBO from March 2020

Help with my VRBO issue
First: share to improve GetHuman-sbeene's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-sbeene may need:
Name on the booking, Booking reference, Billing address, and Email address on the account
The issue in GetHuman-sbeene's own words
My reservation needs to be cancelled and I need a refund because I had made the reservation (to the Gaslamp Quarter Hotel in San Diego) for a conference which now cancelled due to the novel coronavirus COVID-** outbreak. On your page for the booking, it won't let me cancel and it says the booking is non-refundable. Because this is extenuating circumstances, I would like there to be extenuating consideration given. Please write me back with details. Thanks.

GetHuman-sbeene did not yet indicate what VRBO should do to make this right.

How GetHuman-sbeene fixed the problem

We are waiting for GetHuman-sbeene to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common VRBO customer problems.
How Do I Edit My Listing on Vrbo?How Do I Cancel a Listing on Vrbo?How Do I List My Property on Vrbo?How Much Is the Processing Fee with Vrbo?How Do I Get a Refund Through Vrbo?
Do you have a customer issue as well?
We can help you get VRBO's attention and get better help faster. Tap below to get started.
Having VRBO issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

VRBO

Cancel Booking issue
Reported by GetHuman-sbeene
Mar 9th, 2020 - 3 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 1202 others
0 customers following this

Timeline

GetHuman-sbeene started working on this issue
Mar 9th, 2020 4:13pm
GetHuman-sbeene indicated the issue is not fixed yet.
Mar 9th, 2020 8:57pm