Property**********Reservation ID **********We have made a booking for this property in...

GetHuman4229307's Cancel Booking issue with VRBO from January 2020

Help with my VRBO issue
The issue in GetHuman4229307's own words
Property**********Reservation ID **********We have made a booking for this property in Lagos Portugal. It did not have any reviews, but since we recently booked with Home Away in Italy we were confident that the rental would have been vetted by your company. After making the booking, my husband contacted the rental agency regarding the need for a heater. They never responded and this led him to Google the agency. There he found some very bad reviews of the rental agency * DreamAlgarve - Agencia de Media**o Imobili*riaere. Some of the issues were dirty, smelly and unprepared accommodations and the failure of the rental agency to return the required refundable damage deposit in a timely fashion-if at all.*We are therefore very concerned and would like to cancel this reservation without penalty and choose another rental in Lagos with VRBO.

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VRBO

Cancel Booking issue
Reported by GetHuman4229307
Jan 10th, 2020 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 1378 others
0 customers following this
Items needed
Name on the booking
Booking reference
Billing address
Email address on the account

Timeline

GetHuman4229307 started working on this issue
Jan 10th, 2020 2:15am
GetHuman4229307 shared this issue with others over email
Jan 10th, 2020 11:03pm
GetHuman4229307 indicated the issue is not fixed yet.
Jan 10th, 2020 11:05pm
GetHuman4229307 indicated the issue is not fixed yet.
Jan 10th, 2020 11:13pm
GetHuman4229307 indicated the issue is not fixed yet.
Jan 12th, 2020 4:31pm

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