I accessed my VRBO rental cancelation policy via the VRBO app and the chat function on...
GetHuman4119801's Refund a Charge issue with VRBO from December 2019
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The issue in GetHuman4119801's own words
I accessed my VRBO rental cancelation policy via the VRBO app and the chat function on the listing. Received answered that booking could be canceled for full refund ** days prior to reservation date. When I canceled with the management company, turnkey, they said no refund and if the VRBO website said something different I needed to take the issue up with VRBO. Now out $***.**.
GetHuman4119801 did not yet indicate what VRBO should do to make this right.
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