Over a month ago I launched a case against the renter for inadequately posting refund i...

GetHuman1690857's customer service issue with VRBO from December 2018

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The issue in GetHuman1690857's own words
Over a month ago I launched a case against the renter for inadequately posting refund information on a property I had rented. The complaint number is ********. I was subsequently refunded the portion of my payment but not the disputed amount for the VRBO fees, I contacted someone from your trust representatives two weeks ago at which point they instructed me that I would have resolution within ** hours but unfortunately I’ve yet to hear from anyone or receive any contacts in regards to this, this has been an ongoing issue that I have remained very patient with considering I feel I was taken advantage of by a contradictory and improper listing, can someone please get in contact with me I can be reached at ***-***-****, thank you James
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VRBO

Customer service issue
Reported by GetHuman1690857
Dec 4th, 2018 - a mon ago
I have an issue with VRBO too
Not resolved
Seen by 3 customers so far
Similar issue to 1224 others
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Timeline
GetHuman1690857 started working on this issue
Dec 4th, 2018 9:51pm