Before contacting them, items GetHuman-kaykp may need:
Name on the booking, Booking reference, Billing address, and Email address on the account
The issue in GetHuman-kaykp's own words
I’ve rented an apartment for the winter months listed with VRBO, paid a large deposit and signed a contract, which owner now wants to break as her realtor has a buyer for it. *What recourse do I have?**Owner could sell but set closing time to accommodate our contract bbut so far hasn’t been willing **owner promised to return deposit but hasn’t yet done so*Thanks *K*****@***.com
GetHuman-kaykp did not yet indicate what VRBO should do to make this right.
I have an issue with VRBO too
How GetHuman-kaykp fixed the problem
We are waiting for GetHuman-kaykp to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common VRBO customer problems.