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Name on the booking, Booking reference, Billing address, and Email address on the account
The issue in GetHuman-pam_hend's own words
I have a reservation for *****-** in Mexico Beach. I’ve called and emailed property owner and gotten no response. There is no way this rental home can be safe, severely damaged or maybe not even standing. Contract states is unsafe or unhibitable we get ***% refund. We need to make other arrangements since Mexico Beach is a diasaster zone. Please refund our money as it is pd in full so other arrangements can be made.
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