Hallo, **this is Ginevra Marino, Domus Auitorium's owner. (VRBO ******)**I am writing a...

GetHuman946441's customer service issue with VRBO from August 2018

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Hallo, **this is Ginevra Marino, Domus Auitorium's owner. (VRBO ******)**I am writing about the booking HA-RH*Y*J*********https:**admin.vrbo.com*rm*message*l-***.******.********g-*******f-f***-****-*cb*-bf******a*****The initial booking was from the **th of august to the *st of Sempter. We had a problem and the new booking (accepted by the guest) is from the **th of august to the *st of September. I would like to refund ***€ to the guest. So I deleted payment numeber *(***.**€) and I created a new payment (***.**€).**Is correct? Can you help me to check that everything is fine.**Best regards**Ginevra
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VRBO

Customer service issue
Reported by GetHuman946441
Aug 3rd, 2018 - 9 mons ago
I have an issue with VRBO too
Fixed
Seen by 3 customers so far
Similar issue to 602 others
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Items needed
Name on the booking
Booking reference
Billing address
Email address on the account
Timeline
GetHuman946441 started working on this issue
Aug 3rd, 2018 12:46pm
GetHuman946441 indicated the issue is not fixed yet.
Aug 4th, 2018 2:44pm