Reservation ID* HA-*QKGVL for property ****** . *You cancelled this reservation due to...

GetHuman-lbcjan's customer service issue with VRBO from August 2018

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The issue in GetHuman-lbcjan's own words
Reservation ID* HA-*QKGVL for property ****** . *You cancelled this reservation due to over booking,. You refunded my $***.** and then recharged my card the same amount on *********. We were told that the refund would be done by *** and no later. We want this refunded now. The owner has been working trying to get this fixed to no avail. We have notified our bank and sent them all relevant emails and phone conversation details.
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Customer service issue
Reported by GetHuman-lbcjan
Aug 2nd, 2018 - 9 mons ago
I have an issue with VRBO too
Fixed
Seen by 9 customers so far
Similar issue to 587 others
0 customers following this
Items needed
Name on the booking
Booking reference
Billing address
Email address on the account
Timeline
GetHuman-lbcjan started working on this issue
Aug 2nd, 2018 1:25pm
GetHuman-lbcjan indicated the issue is not fixed yet.
Aug 2nd, 2018 2:42pm
GetHuman-lbcjan indicated the issue is not fixed yet.
Aug 2nd, 2018 3:15pm
GetHuman-lbcjan indicated the issue is not fixed yet.
Aug 3rd, 2018 12:10pm
GetHuman-lbcjan indicated the issue is not fixed yet.
Aug 3rd, 2018 3:01pm
GetHuman-lbcjan indicated the issue is not fixed yet.
Aug 5th, 2018 5:58pm