Is my reservation legit or a scam?

GetHuman816704's customer service issue with VRBO from June 2018

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The issue in GetHuman816704's own words
Trying to book. ... Hi,**I found a listing on your site that I was interested in. I went through your site to select the dates and request a booking. I was contacted by the owner and paid the down payment to register it. However, when I log into your site, it does not list the booking as an upcoming trip. I want to make sure this is a legitimate booking. Can you advise?**My reservation ID is: R****-********I booked the following:**PROPERTY: Honua Kai Resort NIGHTLY RATE: $***.***ADDRESS: *** Kai Malina Parkway Lahaina, HI ******UNIT SIZE: Two Bedroom (**** sqft) UNIT VIEW: Partial Oceanview*UNIT TOWER: Hokulani UNIT NUMBER: *****ARRIVAL DATE: August **, **** DEPARTURE DATE: September *, **** (**Nights)*GUEST INFORMATION AGENCY INFORMATION*GUEST NAME: Jason Bewley NAME: Maui Resort Rentals, Inc.*ADDRESS: *** CR **** ADDRESS: ** Halawai Drive, Suite A-**Valley View, TX ******US*Lahaina, HI ******PHONE: ** (***) ***-**** PHONE: (***) ***-MAUI (****)*EMAIL: *****@***.com EMAIL: *****@***.com**Specifically, I have been working through Adam Offerman with Maui Resort Rentals.
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Customer service issue
Reported by GetHuman816704
Jun 24th, 2018 - 6 mons ago
I have an issue with VRBO too
Seen by 3 customers so far
Similar issue to 335 others
0 customers following this
Items needed
Name on the booking
Booking reference
Billing address
Email address on the account
GetHuman816704 started working on this issue
Jun 24th 11:32pm
GetHuman816704 indicated the issue is not fixed yet.
Jun 24th 11:33pm