I cant get into rental. No key or code. Owners phone going directly to voicemail.

GetHuman-tsimms's customer service issue with VRBO from June 2018

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The issue in GetHuman-tsimms's own words
The problem: I cant get into rental. No key or code. Owners phone going directly to voicemail.
GetHuman-tsimms did not yet indicate what VRBO should do to make this right.
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VRBO

Customer service issue
Reported by GetHuman-tsimms
Jun 24th, 2018 - 4 mons ago
I have an issue with VRBO too
Fixed
Seen by 5 customers so far
Similar issue to 334 others
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Items needed
Name on the booking
Booking reference
Billing address
Email address on the account
Timeline
GetHuman-tsimms started working on this issue
Jun 24th 10:10pm
GetHuman-tsimms confirmed the issue is fixed. Hooray!
Jun 28th 12:32am
GetHuman-tsimms confirmed the issue is fixed. Hooray!
Jun 28th 12:33am