We never heard from our house or house manager but have been charged VRBO service fee o...

GetHuman640827's My listing is not showing issue with VRBO from April 2018

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The issue in GetHuman640827's own words
We never heard from our house or house manager but have been charged VRBO service fee on ***** for $***. We have called, left messages, texted and emailed this person but no response.**Nov **-**, *****Inverness home*Calendar shows our dates as reserved but we need written confirmation.
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VRBO

My listing is not showing issue
Reported by GetHuman640827
Apr 30th, 2018 - 5 mons ago
I have an issue with VRBO too
Fixed
Seen by 8 customers so far
Similar issue to 874 others
0 customers following this
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Items needed
Name on the booking
Booking reference
Billing address
Email address on the account
Timeline
GetHuman640827 started working on this issue
Apr 30th 3:42am
GetHuman640827 indicated the issue is not fixed yet.
Apr 30th 4:54am
GetHuman640827 indicated the issue is not fixed yet.
Apr 30th 5:07am
GetHuman640827 indicated the issue is not fixed yet.
Apr 30th 8:36pm
GetHuman640827 indicated the issue is not fixed yet.
May 1st 4:42am
GetHuman640827 confirmed the issue is fixed. Hooray!
May 3rd 4:53am