WE booked property ******* from Feb *th - Feb. **th* ****. Our Reservation Id was HA...

GetHuman-lornebel's Payment/Refund issue with VRBO from April 2018

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The issue in GetHuman-lornebel's own words
WE booked property ******* from Feb *th - Feb. **th* ****. Our Reservation Id was HA-****GR. There was a guaranteed full refund attached to this property. *We decided to cancel after seeing a couple of negative reviews with intentions of booking another VRBO property.*We paid $****.** Canadian, but our refund was only ****.**. The Property Manager said that VRBO would need to deal with the additional money owing to us.*How do we get the remaining amount owing to us?
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VRBO

Payment/Refund issue
Reported by GetHuman-lornebel
Apr 29th, 2018 - a yr ago
I have an issue with VRBO too
Not resolved
Seen by 8 customers so far
Similar issue to 4458 others
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Items needed
Name on the booking
Booking reference
Billing address
Email address on the account
Timeline
GetHuman-lornebel started working on this issue
Apr 29th, 2018 2:19am
GetHuman-lornebel indicated the issue is not fixed yet.
Apr 29th, 2018 2:27pm