I have a wireless Internet connection but cannot access my apps via the Smartcast input...

GetHuman-vleewhar's customer service issue with VIZIO from April 2020

Help with my VIZIO issue
First: share to improve GetHuman-vleewhar's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-vleewhar may need:
Name, Email address, Phone number, Order ID, and Product/Serial ID
The issue in GetHuman-vleewhar's own words
I have a wireless Internet connection but cannot access my apps via the Smartcast input. I can access Netflix directly from the application button on my TV remote but the smartcast arrow does not scroll down to show my available apps.

GetHuman-vleewhar did not yet indicate what VIZIO should do to make this right.

How GetHuman-vleewhar fixed the problem

We are waiting for GetHuman-vleewhar to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get VIZIO's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having VIZIO issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

VIZIO

Customer service issue
Reported by GetHuman-vleewhar
Apr 8th, 2020 - 9 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 518 others
0 customers following this

Timeline

GetHuman-vleewhar started working on this issue
Apr 8th, 2020 12:34pm
GetHuman-vleewhar confirmed the issue is fixed. Hooray!
Apr 9th, 2020 4:56pm
GetHuman-vleewhar indicated the issue is not fixed yet.
Apr 9th, 2020 5:02pm

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies