Below is a summary of the problem with audio on my E***VA a month or so. Still have sam...

GetHuman3086751's customer service issue with VIZIO from June 2019

Help with my VIZIO issue
The issue in GetHuman3086751's own words
Correct bad audio ... Below is a summary of the problem with audio on my E***VA a month or so. Still have same problem only many more occurences. The audio of this set since new was never good so bought a Visio sound bar. Helped some but with or without sound bar volume changes. I talked chat ******* regarding an E***VA, Problem was when program switches to commercial, audio gets all scrambled. Change channels and back to original clears the problem. Tina * I think) said to reboot tv. Did that and cleared the problem for prox * hours. Sunday it started again and continues today. I rebooted TV again but did not help the scramble issue. I changed remote sensor a couple of months ago and noticed I am able to change any part in the set if I knew which needed to be replaced. Set is about * years old. Any help would be very much appreciated. Respectfully, Bob Ross. * *****@***.com *Thank you*GetHuman******* did not yet indicate what VIZIO should do to make this right.
Tell me what part of the TV needs to be replaced. I can do that no problem.
Many years
Did a hard reboot f TV a number of times as instructed, no help.
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VIZIO

E***VA Television
Customer service issue
Reported by GetHuman3086751
Jun 14th, 2019 - 2 years ago
Fixed
Seen by 3 customers so far
Similar issue to 2039 others
0 customers following this
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Timeline

GetHuman3086751 started working on this issue
Jun 14th, 2019 3:14pm
GetHuman3086751 confirmed the issue is fixed. Hooray!
Jun 14th, 2019 3:14pm
GetHuman3086751 shared this issue with others over email
Jun 14th, 2019 11:45pm
GetHuman3086751 shared this issue with others over email
Jun 14th, 2019 11:45pm
GetHuman3086751 shared this issue with others over email
Jun 14th, 2019 11:45pm