Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2229894 may need:
Name, Email address, Phone number, Order ID, and Product/Serial ID
The issue in GetHuman2229894's own words
I bought my daughter a Vizio D series **” tv on july**th of ****. The tv screen has been shutting off, ( going completely black), for some time. It would come back on after a few hrs or a few days. She has called in the problem before but I’m not sure when. This past December, the end of the month, it went out completely. My question is, is there some type of manufacturers warranty on something that may be defective? I don’t know of a reason that a tv that’s a year and a half old, should go completely black and will not turn back on unless there is a defect. Can you please tell me if there’s anything that can be done?*Like I said, it was purchased July **,****. I ordered it online and the order * is *************. Please let me know ASAP. Thank you—- Lorrie Geiser
GetHuman2229894 did not yet indicate what VIZIO should do to make this right.
I have an issue with VIZIO too
How GetHuman2229894 fixed the problem
We are waiting for GetHuman2229894 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.