Well, apparently VIZIO tech support is out for the holidays. Unfortunate for those who...

GetHuman1829197's customer service issue with VIZIO from December 2018

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The issue in GetHuman1829197's own words
Well, apparently VIZIO tech support is out for the holidays. Unfortunate for those who are setting up their new display on Christmas Day. If this is a result of an update, id have to say the timing is horrible. Although I don't recall having a firmware update recently, my set may have automatically updated while I was away. It (SmartCast) worked this morning until **am pacific when I turned off my set. All other inputs and functions of the tv aside from "smart" features continue to work properly. If firmware is the issue they should have waited to release a firmware update until after the holidays when customer service was in, or released it well ahead of the holiday so any issues could be ironed out before hand.

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VIZIO

Customer service issue
Reported by GetHuman1829197
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 1236 others
0 customers following this

Timeline

GetHuman1829197 started working on this issue
Dec 26th, 2018 1:17am