I've been contacting urbansitter support try to see if they can fix my identity check i...

GetHuman4169349's customer service issue with UrbanSitter from January 2020

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The issue in GetHuman4169349's own words
I've been contacting urbansitter support try to see if they can fix my identity check issue I always get past the i d picture upload by can never get past the video verification is all started when I was typing in my birthday in my social security number in and I made a mistake and put my social security number in wrong and ever since then I've been having issues with trying to verify my identity I even put my Facebook information and I still can't get through is there a way that someone can troubleshoot this problem where I can try to put my social and all over again and get it right this time or what I have to start over and create another Gmail account and create another account page because this issue has been going on for more than a month and I still haven't been able to contact or reach out to any babysitters to babysitters show entrance into my post that I put on my account but I wasn't able to contact them because of this issue please someone help me as soon as possible

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UrbanSitter

Customer service issue
Reported by GetHuman4169349
Jan 11th, 2020 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 33 others
0 customers following this

Timeline

GetHuman4169349 started working on this issue
Jan 11th, 2020 2:33pm

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